Privacy Policy

This Privacy Policy describes how titanvehicle.com ("the site" or "we") collects, uses and discloses your personal information when you visit or make a purchase from this site.

 

Contact Us

After reading this policy, if you have further questions, would like more information about our privacy practices, or would like to make a complaint, please contact us by email: sales@titanvehicle.com, or call us using the Mobile number: +86 13064064064

 

Collect Personal Information

When you visit this website, we collect certain information about your device, your interactions with this website and as necessary to process your purchases. We may also collect additional information if you contact us for customer support. This Privacy Policy refers to any information about an identifiable individual, including the information below, as "Personal Information". Please see the list below for what personal information we collect and why we collect it.

 

Device Information

Purpose of collection: to accurately load the website for you, and conduct traffic trend analysis on website usage to optimize our website.

Sources Collected: Automatically collected when you visit our website using cookies, log files, web beacons, tags or pixels.

Personal information collected: web browser version, IP address, time zone, and how you interact with this website (referring/exit pages, website links clicked, etc.).

 

Transaction/Order Information

Purposes of collection: to provide you with products or services, to perform our contracts, to process your payment information, to arrange shipping, and to provide you with invoices and/or order confirmations, to communicate with you, to screen our orders for potential risk or fraud , and to provide you with information about our products or services when consistent with the preferences you have shared with us.

Collected from: Collected from you.

Personal information collected: name, billing address, shipping address, payment information (including credit card numbers, email addresses, and phone numbers.)

 

Customer Support Information

Purpose of collection: To provide customer support.

Collected from: Collected from you

Personal information collected: name, email address, phone number, any text entered into the contact form.

Disclosure for Commercial Purposes: Not shared outside our organization.

Properly collect personal information such as credit card numbers on pages secured with SSL technology

Do not sell user contact information

Do not use the user's personal information or pictures for advertising without the user's consent

 

Underage Information

This site is not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the above address to delete it.

 

 

Embedded Content from Other Websites

Articles on this site may include embedded content (i.e. YouTube videos, Instagram images, tweets). Embedded content from other sites behaves exactly like a visitor to another site.

These sites may collect your personal information, use cookies, embed other third-party tracking technologies, and monitor your interactions with that embedded content. If you have an account and are logged in on other sites, your interactions with embedded content may be tracked by them.

 

Share Personal Information

We share your personal information with service providers to help us provide our services and perform our contract with you, as described above. For example:

We use Google Tag Manager and Google Analytics to help us understand how customers use this website.

We may share your personal information to comply with applicable laws and regulations, to respond to subpoenas, search warrants or other lawful requests for information we receive, or to otherwise protect our rights.

 

Use of Personal Information

We use your personal information to provide services to you, including: offering product sales, processing payments, and shipping and fulfilling your orders.

 

Legal Basis

In accordance with the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information on the following lawful bases.

 

Your Consent

Performance of the contract between you and this website.

 

Reserve

When you place an order through this website, we will retain your personal information for our records unless and until you ask us to delete it. For more information on your right to erasure, please see the "Your Rights" section below.

 

Automatic Decision

If you are a resident of the European Economic Area, you have the right to object to processing based solely on automated decision-making (including profiling), where that decision has legal effect on you or has a significant impact on you.

We do not use customer data to engage in fully automated decision-making with legal or other material implications.

Services that include elements of automated decision-making include:

Temporary blacklist of IP addresses associated with repeated transaction failures. This blacklist will last for several hours.

Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist will last for a short period of time.

 

Your Rights

GDPR

If you are a resident of the European Economic Area, you have the right to access the personal information we hold about you, port it to new services, and request that your personal information be corrected, updated or deleted. If you wish to exercise these rights, please contact us using the above contact information.

CCPA

If you are a California resident, you have the right to access the personal information we hold about you (also known as the "right to know"), port it to new services, and request that your personal information be corrected, updated or deleted . If you wish to exercise these rights, please contact us using the above contact information.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the above address.

 

Cookies

A cookie is a small amount of text that is downloaded to your computer or device when you visit our website. We use cookies for several different purposes, including facilitating and fulfilling online orders, and gathering site usage data for analysis.

You can control and manage cookies in various ways. Please remember that deleting or blocking cookies may negatively affect your user experience and parts of our website may no longer be fully accessible or functioning.

Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser controls. More information on how to modify your browser settings or how to block, manage or filter cookies.

 

Renew

From time to time, we may update this Privacy Policy to reflect, for example, changes in our practices, or for other operational, legal or regulatory reasons.

 

Complaint

As stated above, if you wish to make a complaint, please contact us by email or post using the details provided under 'Contact' above.

If you are dissatisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority. You can contact your local data protection authority.

 

Latest Update. January 1, 2023